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Shipping and Delivery

shipping

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery Time

Estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
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The date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

3. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Currently, we are free shipping for all orders.

4. Taxes and import duties

The Buyer is responsible for all taxes, duties, tariffs, and customs laws in Buyer’s country.

5. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at IDEAS Care or mail to support@housegardenideas.com.

6. Questions

If you have any questions about the delivery and shipment or your order, please contact us at IDEAS Care or mail to support@housegardenideas.com.


Time shipping & delivery

Delivery time = Processing time + Shipping time + the shipping method

Processing time: Usually we need 1-3 business days to customize items and there may be some delays in our busy season.

Shipping time: Transit time for different countries is different.

Shipping method: If you use the free shipping package, it will take longer

We will inform in detail when you purchase

  • United States: 5 to 20 days
  • Europe: 7 to 30 days
  • Australia / New Zealand: 12 to 25 days
  • Rest of the world: 20 to 40 days (please note that shipping your package in some smaller countries or islands may take longer, but don't worry you will receive items. mine!)

Currently, due to the COVID 19 epidemic our shipping and delivery times will be slower than before ( + 2 - 10 days ).

Note: We may ship orders later than the notice due to international or major issues in your country. And we will inform you in detail when the delivery is delayed

List of countries we can deliver:

  • Australia
  • Austria
  • Belgium
  • Brazil
  • Canada
  • Croatia
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Gibraltar
  • Great Britain
  • Greece
  • Hong Kong
  • Hungary
  • Ireland
  • Israel
  • Italy
  • Japan
  • Latvia
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malta
  • Mexico
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • Russia
  • Saudi Arabia
  • Singapore
  • Spain *
  • South Korea
  • Sweden
  • Switzerland
  • Thailand
  • Turkey
  • Ukraine
  • United Kingdom
  • The United States *
  • Vietnam